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Terms

Applicability

The following conditions govern the relationship between You as a customer and The House of Classical Games AB when you shop from us. The Consumer Purchase Act and the Distance Contracts Act apply to private consumers, while the Purchase Act applies to companies.


Ordering

You must be 18 years of age to shop from us.


About Prices, payment and transport costs

The main currency is SEK and the prices are adjusted to € including VAT. The price that applies is the one stated in the price list on the day the customer places his order. In the shopping cart, you can see the total price including all fees. Payment terms are indicated in the shopping cart depending on the selected payment method. Prices are unit prices unless otherwise stated. Shipping cost according to the post office's weight table for domestic packages up to 20 kg. For delivery outside Sweden, shipping is calculated on both weight and volume for each package. The total amount including shipping is shown before the order is confirmed. We reserve the right against obviously incorrect prices. When picking up in the store, we notify you when the order is ready to agree on a time for collection. When delivering by courier, we notify you when the order is ready to agree on a time for delivery and possible transport costs.


Cancellation

Cancellation is possible free of charge until the time the order is executed. Implementation usually takes place by creating invoices and shipping documents. Cancellation after that is not possible. As a customer, if we have executed your order, you are obliged to pick up your package if you chose the collection in the store or receive the shipment if your package was sent via a transport company. Cancellation of non-stock items that have been purchased especially for the customer is not possible after we have ordered the same item from our supplier. To cancel an order, the customer must contact us via e-mail and state their order ID. We charge SEK 200 regardless of the item's value to cover our handling costs in case of cancellation. Special offers, ordered goods and products with reduced prices cannot be canceled.


Right of withdrawal

Your right of withdrawal applies for 14 days when shopping remotely. Your message to us must clearly state that you regret it. The cancellation period begins on the day you received the item. You do not have the right of cancellation on ordered goods and products with reduced prices. Your right of withdrawal does not apply if the product is its condition cannot be returned or if the original packaging and seal have been broken. Sealing also refers to technical sealing. If the product is damaged or lost due to your carelessness, you lose your right of withdrawal. Please note that you do not have the right of cancellation once you have shopped and checked the item in the store. This also applies to exhibition goods and goods without packaging.


Repayment obligation

If you have exercised your right of withdrawal, we shall repay what you have paid for the goods as soon as possible or at the latest within 30 days from the day we received the goods. You must pay the return costs yourself when you send the item back.


Payment methods and fees

We offer the following payment options:

Pay in cash when collecting in the store. It takes place in the physical store in Stockholm in connection with picking up orders. 0:- fee.

Bank transfer. Deposit to bankgiro 605-1064 or plusgiro 547301-2. The order is sent after completed payment. 0 fee. Free delivery can be selected.

Pay with Swish to 0707339964. We will send your order immediately. 0:- fee. Free delivery can be selected.

Cash on delivery. The customer pays in connection with collecting his package from the agent. SEK 95 fee.

Card payment with VISA and MASTERCARD. Full security encryption is guaranteed as the transfer of card data takes place with SSL encryption. 0:- fee. Free delivery cannot be selected.

Payment via Internet banking. You are forwarded to your bank where you log in as usual and make your payment. 0:- fee. Free delivery cannot be selected.

Invoice company 30 days. The invoice is executed on the first day of the order and sent via Nordea to the customer. 0:- fee. Free delivery can be selected.

Invoice 14 days. You can pay via Faktura-Payson if you are approved by Payson, who is the administrator. Payment information and a paper invoice are sent with the delivery. In the event of late payment, a reminder fee is paid in the amount that is allowed according to the current law. SEK 50 plus late payment interest of 24% + current reference rate. The usual credit check without a copy of the certificate is carried out and delivery is only made to the registered address. 25:- fee. Free delivery cannot be selected.


Delivery, transport damage and Unclaimed packages

The delivery time is specified in the shopping cart. If an item has a different delivery time, it is indicated next to the respective item. If the item is damaged or lost during transport from us to the customer, Gammon.Games is responsible. If the product is damaged or lost when the customer returns it to us, the customer is responsible. If, upon receipt, the customer discovers that the package is damaged, the customer must immediately report it to the post office or the service point.


We charge 200 kronor, regardless of the value of the goods, to cover our handling costs in the event of unclaimed packages. The package can be sent again if the customer wishes, but the customer must pay shipping costs again and handling costs of SEK 200. If the customer does not want the package sent again, he is obliged to pay the shipping cost of the first shipment as well as the handling cost. Payment is made through invoicing to the customer.


Returns

Always contact us as soon as possible before returning goods. Returns are at your own expense, except if the item is defective or if we have packed and sent the wrong item to you. Returns must be sent within five working days of the return being approved by Gammon.Games, by letter or parcel to our store address and not by cash on delivery or agent.


Subject to change

We reserve the right for printing errors, errors in information and errors in specification for all products in our range. All image information on our pages should be viewed as illustrations and we cannot guarantee that images reflect the exact colors and appearance of the item. We strive to show the characteristics and colors of our products as accurately as possible. However, the color you see on our online store is dependent on your computer screen and we cannot guarantee that your computer can visually reproduce colors correctly. We reserve the right to change our prices and terms without notice. It is important that you as a customer take note of our current terms and conditions before placing your order. It is the terms and prices at the time of ordering that apply. We reserve the right for obviously incorrect information and final sale. If the ordered item is out of stock, an email will be sent with information about it and a proposal for either another equivalent item or cancellation of the order and refund. The customer has 48 hours to respond to the proposed solution. If the customer does not respond within the specified time, the proposed equivalent item will be sent to the customer. If the customer does not want to keep the item, he may send the item back and cover the shipping cost himself. Gammon.Games must send a refund within 30 days.


Force majeure

In the event of war, natural disaster, pandemic, industrial action in the labor market, authority decisions, non-delivery from suppliers and subcontractors, cost-increasing circumstances, as well as comparable events beyond our control which could not reasonably have been foreseen and affect concluded agreements and commitments on our part, which means that if we are unable to keep the said agreement/commitment, shall form the basis for us being released from our obligations to fulfill said agreement.


Dispute

In the event of a dispute where the buyer is a private individual, it is our policy to always follow the ARN (General Complaints Board's recommendations). Disputes between two or more companies are usually settled in the Stockholm court.


Cookies

By law, visitors to a website for privacy purposes must be informed that cookies are being used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer in order to provide access to various functions. It is possible to set your browser so that it automatically refuses cookies. You can get more information on the Swedish Post and Telecommunications Authority's website. To keep things in order, e.g. login and shopping basket use cookies (session cookies) which are stored on the visitor's computer.


The Personal Data Act (PUL)

In short, we can say that we do not save your customer data for anything other than the fulfillment of your order!


In more detail, we can tell you that the Swedish Personal Data Protection Act has been in effect since 1998, replaced by the GDPR (General Data Protection Regulation) - the EU's new data protection regulation as of May 25, 2018.


The Data Protection Regulation

The purpose of this policy is for you to know how we process your personal data, what we use it for, who may access it and under what conditions, and how you can exercise your rights. We process your personal data primarily to fulfill our obligations to you. Our starting point is not to process more personal data than is necessary for the purpose, and we always strive to use the least privacy-sensitive data. We also need your personal data to provide you with good service, for example in terms of marketing, follow-up and information. We may also need your personal data to comply with laws and perform customer and market analyses. You have the right to object to us using personal data for direct marketing. When we collect personal data about you for the first time, you will receive more information about this and how you can object to it. We only process personal data when we have a legal basis. We do not process personal data other than when it is needed to fulfill obligations according to agreements and laws. Here are examples of the personal data we process:


  • Name
  • Address
  • Email address
  • Phone number
  • User name
  • Date of birth
  • Credit card number and other bank-related upp data
  • Information that you register yourself and voluntarily provide

How do we get access to your personal data? We try as much as possible to obtain your consent before we start processing your personal data. We do this by letting you fill in express consent clauses in cases where the processing is based on consent. You have the right to withdraw your consent at any time. We will then no longer process your personal data or obtain new ones, provided that it is not necessary to fulfill our obligations according to agreement or law. Keep in mind that withdrawal of consent may mean that we cannot fulfill the obligations we have in relation to you. We also get access to your personal data in the following ways:


  • Data that you provide us directly
  • Data recorded when you visit our website
  • Information we obtain from public records
  • Data that we receive when you sign up for newsletters and other mailings
  • Information that we receive when you contact us, apply for employment or visit us.

When we collect your personal data for the first time, we will inform you about how we obtained the personal data, what we will use it for, what rights you have under data protection legislation and how you can take advantage of these. You will also be informed about who is responsible for the processing of personal data and how you can contact us if you have questions or need to make a request or request regarding your personal data and/or rights.


We develop routines and working methods to ensure that your personal data is handled securely. The starting point is that only employees and other people within the organization who need the personal data to perform their tasks should have access to it. In terms of sensitive personal data, we have set up special authorization checks, which means a higher level of protection for your personal data. Our security systems are developed with your privacy in focus and protect to a very high degree against intrusion, destruction and other changes that may pose a risk to your privacy. We have several IT security policies to ensure that your personal data is treated securely. We do not transfer personal data in cases other than those expressly stated in this policy.


Our starting point is not to disclose your personal data to third parties if you have not consented to it or if it is not necessary to fulfill our obligations under contract or law. In cases where we disclose personal data to third parties, we draw up confidentiality agreements and ensure that the personal data is processed in a reassuring manner. Gammon.Games is responsible for personal data, which means that we are responsible for how your personal data is processed and that your rights are taken care of.


The House of Classical Games


Kungsgatan 77

11227 Stockholm

SWEDEN


VAT

SE520613215001


Bank and payment information


For payments within Sweden use Swish, bankgiro or plusgiro:


Swish: 1230900423

Bank Giro: 512-0191

PlusGiro: 2134411-4


For payments outside Sweden use IBAN and SWIFT:


IBAN: SE9795000099602621344114

SWIFT: NDEASESS